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Contact Us

We look forward to helping you buy and sell with confidence.

General Inquiries

Have questions about ToolVault USA, your account, or how our marketplace works? We’re here to help. For general inquiries and platform support, please reach out to us by email at info@toolvaultusa.com and our team will respond as quickly as possible.

Listing Questions

For questions about an item in a listing, other listing questions, or contractor verification details, please contact the Seller directly through their listed method of communication.

Payment/Refund Questions

For any questions related specifically to payments, charges, refunds, or transaction processing, please contact Stripe Customer Support directly, as all payments on ToolVault USA are securely handled through Stripe.